4shared

FAQ

We have compiled frequently asked questions on this page. For other questions and more information, please contact us.

  • What benefits can you guarantee?

    All projects we take up carry the following guarantees:
    Confidentiality guarantee: All client details will be kept confidential
    Price guarantee: Minimum 60% cost-saving over on-site development
    Results guarantee: Progress-linked payments weighted toward the end

  • Why should we trust you?

    We believe trust and confidence are the foundation for any successful relationship, and develop only after association over time. The following facts may help demonstrate our commitment to our business.

  • Can you come on-site?

    Yes we do, where required. This may be especially useful in initial requirements gathering, final implementation or other pain points.

  • How do we keep ourselves informed about progress?

    We will send you regular project status reports. We use a combination of pre-determined update schedules (normally email) and ad-hoc meetings (usually tele-conferences, or live chat).

  • Do you provide post-development maintenance?

    Yes, we do support all software we design on the basis of a product license. This generally includes bug-tracking and fixing. Feature enhancements and developments are handled.

  • How do you deal with urgent bug fixing

    We are doing our best to avoid programming errors in products delivered to our customers. However, everybody familiar with software development practice knows that from time to time bugs appear even in the highest quality products. We are trying to fix bugs as soon as possible.